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Policies

Providing everything you need to know, so we are all on the same page!

Pre-Order & Shipping Policy

PRE-ORDER POLICY:
When placing a Pre-Order (or Back-Order items),  all other items in the cart will be shipped with the Pre-Order item(s). That means, if a Pre-Order item ships in 1 month, you'll need to wait 1 month for all other items in the cart.


If you want non-Pre-Order items shipped right away, please add them to a separate cart and check-out with a separate order. Orders cannot be partially fulfilled or partially cancelled.

Pre-Order and Back-Order purchases will be charged to the customer immediately upon purchase.

Orders can be cancelled before shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

 

For any questions or concerns regarding this policy, please email us at

dynastycollectibles2021@gmail.com
 

Return & Refund Policy

*ALL SALES ARE FINAL*

Due to the nature of sealed product in the TCG industry, we do not offer returns. 

However, if your product comes damaged or not as described, send us an email and we'll take steps forward to make it right.

Life happens, if you need to cancel your order prior to shipment, you will be subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This will cover the non-refundable payment processing fee we are charged when the initial transaction was made. 

 

For questions or concerns regarding this policy,

please email us at

dynastycollectibles2021@gmail.com
 

Looking to sell your items?

Our selling policy requires a 24 hour inspection period for all items. NO EXCEPTIONS. This allows us to ensure that each product meets our quality standards before it is finalized for sale.

If you're local, we invite you to bring your items into the shop for a seamless experience. For those inquiring online, fill out the form on the Contact Us page, with clear details of items you want to sell. Once we receive the message you will be contacted to provide detailed photos and videos of your items to help us assist you better. Your cooperation in this is greatly appreciated!

We appreciate your understanding and patience during this process, as we strive to provide you with the best possible experience. 

For any questions or concerns regarding this policy, please email us at

dynastycollectibles2021@gmail.com

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